WATCHOUT FOUR: Damaging Supplier Relationships in Value Creation

The fourth common error we’ve observed is inadvertently damaging supplier relationships in pursuit of cost optimization. Overemphasizing transactional relationships and neglecting the importance of long-term, strategic partnerships can hinder a supply chain’s resilience, and compromise equity value. To avoid this mistake, I’ve outlined recommendations below.

Recommendations:

  1. Meet with Top Suppliers: Conduct c-level meetings with top suppliers in the first 100 days. Understand their capabilities and challenges, share vision and goals, and cultivate strong, collaborative relationships.
  2. Share Information: Open and transparent communication is vital. Share information about demand forecasts, savings targets, and strategic plans to enable suppliers to better align with your objectives.
  3. Collaborate on Innovation: Work with suppliers to identify opportunities for innovation and continuous improvement. Integrated product development and cost-saving initiatives can yield substantial benefits.

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